Privacy notice

Last updated: 11 November 2026. ValonEdit is the data controller for your Timeline account and purchase-access information.

What we collect and why

We process your email address, secure authentication records, purchase reference, licence key and activation status to provide your account and paid access. Passwords are handled by our authentication provider and are not stored as readable text. Our lawful basis for account and access processing is performance of our contract with you.

Our hosting and payment providers may process IP addresses, browser/device information and security logs for service operation, troubleshooting and fraud prevention. This relies on legitimate interests in keeping the service safe and reliable. Accounting information is retained where required by legal obligation.

Your wedding plans

Wedding plans and moodboard photos are stored locally in your browser, not in your online account. Signing in on another device restores purchase access only. Clearing website data can permanently erase plans. Exports and sharing happen only when you choose them.

Who receives data

Lovable Cloud provides hosting, authentication and secure purchase-record storage. Paddle, our Merchant of Record, processes checkout, payments, tax compliance, invoices and billing support under its own privacy notice. We may share necessary records with professional legal or accounting advisers, or authorities where legally required. We do not sell your personal data.

Storage and retention

We keep account and licence records for as long as needed to provide access, resolve disputes and fulfil legal obligations. Records no longer needed are deleted or anonymised. Locally saved plans remain until you or your browser remove them. Necessary service providers may process data outside the UK/EEA; appropriate safeguards include adequacy decisions or standard contractual clauses where required.

Security and browser storage

We use appropriate technical and organisational measures, including encrypted connections and access controls. Essential browser storage remembers your login and stores wedding plans. You can manage this through your browser settings or log out, but clearing website data will also remove your plans. The app does not add marketing cookies.

Your rights

Where applicable, you can request access, correction, erasure, restriction or portability, object to processing, or withdraw consent for consent-based processing. We respond to rights requests within one month where required. You may complain to the UK Information Commissioner’s Office or your local supervisory authority. For a ValonEdit privacy request, use the verified ValonEdit contact channel you purchased through; for payment data, contact Paddle through paddle.net.